Who we are
Local Plumber Quotes is a referral service that connects people who need plumbing work with licensed plumbers. In this policy, "we" and "us" mean Local Plumber Quotes.
What we collect
- From people requesting a quote: your name, mobile number, suburb, the type of job, how urgent it is and your description of it.
- From plumbers: business name, contact name, licence number, phone, email and service areas.
- Basic technical information about visits to this website, such as pages viewed and the type of device.
Why we collect it
We collect your details to pass your job to a plumber, to keep a record of the enquiries we have sent, to bill plumbers for those enquiries, and to improve the website.
Who we share it with
When you submit a quote request and tick the consent box, we give your details to a licensed plumber so they can contact you about that job. We may also use service providers to run the website, deliver form submissions and send messages. We do not sell your details to marketing lists.
What plumbers do with your details
Plumbers who receive your details may only use them to contact you about the job you requested. They are separate businesses and are responsible for how they handle your information.
How long we keep it
We keep enquiry records for as long as we need them for billing, tax and dispute purposes, and then delete or de-identify them.
Seeing, correcting or deleting your details
Email [email protected] and we will show you what we hold, correct it or delete it, unless the law requires us to keep it.
Complaints
If you are unhappy with how we have handled your information, email us first so we can fix it. You can also contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes
If we change this policy, we will post the new version on this page with a new date.